Shipping & Returns

Shipping

Every Slayer Rack is handcrafted to order in our Pompano Beach, Florida workshop. We don't mass-produce — your rack is built specifically for you with the same care and precision we'd put into our own gear.

Build Time

Standard Racks: 3–4 weeks
Electric Racks: 3–4 weeks
Washdown & Teak Racks: 4–6 weeks (depending on materials)
Custom Builds: Timeline provided at order confirmation

We'll send you a confirmation email when your rack is complete and ready to ship.

Shipping Method

Due to the size and weight of our racks, all orders ship via freight carrier (not standard UPS/FedEx). Here's what to expect:

Shipping Quote — Freight cost varies by delivery address. We'll provide an exact quote based on your location before you finalize your purchase.
Tracking — Once your rack ships, you'll receive a tracking number and carrier info via email.
Delivery Appointment — The freight carrier will call you to schedule a delivery window. Someone must be present to receive the shipment.
Curbside Delivery — Standard freight is curbside delivery (to the end of your driveway or nearest truck-accessible point). Liftgate service is available for an additional fee if needed.
Inspect on Arrival — Please inspect your rack at delivery. If there is any visible damage to the packaging, note it on the delivery receipt before signing.

Shipping Destinations

Continental United States — Full freight shipping available
Hawaii & Alaska — Contact us for a custom quote
International — Available to select destinations. Contact us for pricing

Local Pickup

Free pickup is available at our workshop in Pompano Beach, FL. Select "Local Pickup" at checkout. We'll notify you when your rack is ready — typically 3–4 weeks after ordering.

Slayer Racks LLC
318 SW 14th Ave
Pompano Beach, FL 33069
954-263-3955

Returns & Exchanges

Because every Slayer Rack is handcrafted to order, we want to make sure you're completely satisfied with your purchase. All racks — including custom builds — are made specifically to your requirements and are non-refundable. Please confirm all specifications, colors, and dimensions before placing your order.

Damaged or Defective Items

If your rack arrives damaged or with a manufacturing defect, contact us within 7 days of delivery with photos of the damage. We'll repair or replace it at no cost to you, including return shipping.